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Plan Details
Services
Inclusive Maintenance Service Plan
12 Months Warranty Coverage: Enjoy peace of mind with comprehensive warranty support for one year.
Free On-Site Repair and Maintenance: Benefit from complimentary on-site repair and maintenance services for your machine.
Faulty Parts Replacement: All faulty parts are covered for free replacements, excluding damages due to human error or negligence.
Initial Setup Service: We provide a one-time initial setup service upon installation to ensure your coffee machines are fully operational and tailored to your needs.
Responsive Service Calls: Our team will respond to service calls within one working day during business hours (Monday to Saturday, 9:00 AM to 6:00 PM; closed on Sundays and public holidays).
Machine Relocation Service: Dismantling and re-installation of the machine is available at HK$1,080 per job (logistics not included).
Shipping Information
Subscription Plans
We will automatically arrange delivery on the same day of every month during the committed period.
Delivery will be on the next business day if the scheduled delivery day falls on a non-business day.
Delivery Hours
•Monday to Saturday: 9:00 AM to 6:00 PM
•For Discovery Bay and Tung Chung, delivery is only available on Monday & Wednesday
•Except on public holiday
View our Shipping Policy