illy Reward program lets you earn points, called "hearts" through purchase made on illy.hk

You are automatically enrolled into this program when you make a purchase with illy account.

The hearts do not expire, but can be used until the end of the program. After he program ends, any unused hearts will be deleted.

If returning or cancelling an order, the hearts earned for that purchase will be automatically removed from your balance within 7 working days from completion of the returns process. Moreover, if the hearts have already been used to redeem rewards, illy reserves the right to request the return of the reward claimed without the right to hearts.

No, hearts are non-transferable and exclusive to the account holder.

Yes, customer must redeem at least 1,000 hearts

Once you has redeemed your hearts for a reward, the reward will remain in your account until you decide to use it on a purchase, or until the reward expires. Hearts are not automatically returned to your account if a reward is redeemed and not used.

You can combine the order discount and shipping discount for one order. You can choose 1 reward by using "Apply code" within the reward panel and the other reward has to be copied to the clipboard and applied at checkout.